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Shipping

YAMATO TRANSPORT

Shipping charges :

Varies by region.
Hokkaido / Tohoku / Kanto / Shinetsu: 550 yen
Hokuriku / Chubu: 660 yen
Kansai: 770 yen
Chugoku: 990 yen
Shikoku: 1,100 yen
Kyushu: 1,210 yen
Okinawa: 1,320 yen

Product Shipping :
Credit card payment, cash on delivery : Orders placed before 3:00 p.m. will be shipped the same day.

Bank transfer : If payment is confirmed by 3:00 p.m., the order will be shipped on the same day.

*If the date and time are specified, the delivery will be made on the date and time.

Specify delivery time zone :
Morning (until 12:00 p.m.) , 2:00pm - 4:00pm, 4:00pm - 6:00pm, 6:00pm - 8:00pm, 7:00pm - 9:00pm

*Even if you have specified a specific time, we may not be able to deliver within the specified time due to circumstances.
*If the bank transfer is delayed, the desired arrival date may not be met.
 

Payment

COD (cash on delivery)

Yamato Transport
The customer is responsible for the COD fee based on the amount spent.
Please pay the delivery staff.

Cash on Delivery Fee Schedule
Less than 10000 yen: 330 yen
10000 - 29999 yen: 440 yen
30000 - 999999 yen: 660 yen
100,000 - 300,000 yen: 1,100 yen 

Bank transfer

Bank name: Resona Bank
Branch: Sendai
Branch number: 433
Type of Account : Savings Account
Account number: 1598210
Account Holder’s name: Nanairo Inc.

りそな銀行
仙台支店(せんだいしてん)
支店番号 433
普通 口座番号1598210
(株)ナナイロ


*Please transfer the money within 5 days after the order is placed. If payment is not received, your order will be cancelled.
*Please pay the bank transfer fee at your expense.
*We will ship your order after confirming your payment.
*Please be careful not to lose the copy of the bank transfer. 

Return Items

Defective Product

When you receive the product, immediately check to make sure that the order is correct.

If you have received damaged merchandise, or if you have received merchandise that is different from what you ordered, please contact us within 7 days of receipt of the merchandise.
We will exchange or return the item(s). We will bear the return shipping costs.
 

Returned Products Period

We do not accept returns, exchanges or cancellations except for defective items.
Only defective products and reasons for return will be accepted within 7 days of receipt of goods.

*The following items cannot be returned or exchanged

Products that have been delivered for more than 7 days
Products used
Products that are soiled or damaged after delivery
 

Return shipping

We will pay only in case of defective products. 

The Specified Commercial

Company Name

Nanairo Inc. 

Manager

TATSUHIRO NAKAJIMA 

Zip Code

9800014 

Address

KDX Sendai-Honcho building 3F 2-3-10 Honcho Aoba-ku, Sendai-shi, Miyagi-ken Japan 

Charges other than the product price

Shipping costs vary by region.
A cash on delivery fee and bank transfer fee may be charged in addition to the sales price and shipping charges. 

Delivery date

Product Shipping :
Credit card payment, cash on delivery : Orders placed before 3:00 p.m. will be shipped the same day.

Bank transfer : If payment is confirmed by 3:00 p.m., the order will be shipped on the same day.

*If the date and time are specified, the delivery will be made on the date and time.

Specify delivery time zone :
Morning (until 12:00 p.m.) , 2:00pm - 4:00pm, 4:00pm - 6:00pm, 6:00pm - 8:00pm, 7:00pm - 9:00pm

*Even if you have specified a specific time, we may not be able to deliver within the specified time due to circumstances.
*If the bank transfer is delayed, the desired arrival date may not be met.
 

Payment

Credit card, cash on delivery, bank transfer 

Payment due

This will be within 5 days after the order confirmation e-mail is sent. If payment is not received within 5 days after the order is placed, the order will be automatically cancelled. 

Store Name

STARRY 

TEL

+81 22-200-9006 

E-mail address

shop@starry.shop-pro.jp 

Website

https://global.starry.shop/ 

CALENDAR

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*Red is closed.

ショッピングガイド

SHIPPING

YAMATO TRANSPORT
Shipping costs vary by region.
Please see below for details.

We ship on the same day if the order is placed or payment is confirmed by 3:00 p.m.

*If the date and time are specified, the delivery will be made on the date and time.

RETURN

Return of goods
We do not accept returns, exchanges or cancellations except for defective items.
Only defective products and reasons for return will be accepted within 7 days of receipt of goods.

*The following items cannot be returned or exchanged.

Products that have been delivered for more than 7 days.
Products used.
Products that are soiled or damaged after delivery.

PAYMENT

Type of payment
The following payment methods are available.

COD (cash on delivery)

Bank Transfer

Bank name: Resona Bank
Branch: Sendai
Branch number: 433
Type of Account : Savings Account
Account number: 1598210
Account Holder’s name: Nanairo Inc.